The minimum for free shipping is $500 (excluding taxes and discounts) for orders within the contiguous United states. Orders outside the continuous United States (AK, HI, GU, PR, VI) will be charged actual shipping cost.
With the new federal law in place requiring age verification to buy tobacco products, all shipments are now required to have a verified adult signature. We have been forced to add this unavoidable fee of $3.00 per shipping box to process this verification by our shipping carriers.
You will sign in to the site with the account that has your email address associated with it, and then select the billing and shipping address for the store you wish to place an order for. If you have a question about how your account is set up do not hesitate to contact your P&K sales representative.
In your account, at the top, there is a drop down menu. Click on your account number and business name at the top of the page. You can print invoices and track an order from the Invoice History page. You can view and reorder past orders on the Web Order History page.
Check the cart icon in upper right corner. You will see the running dollar value total for the order and the number of line items in the cart. The total shown includes taxes, shipping, handling, and any discounts.
If a store owner or manager wants to review an order before its placed. the buyer should create the order, then save it and notify the manager that its ready for approval. Manager or owner can then log in, select payment details and release the order.
Products may be returned up to 90 day after purchase. Returns are subject to a 20% restocking fee per our terms and conditions and must be in original packaging, without damage and in resalable condition. Product returned damaged, in broken boxes or without the original packaging will not receive a refund.